Search found 1267 matches
- Wed Jan 24, 2018 10:07 am
- Forum: AbleCommerce GOLD
- Topic: Shipstation..combine orders
- Replies: 3
- Views: 4840
Shipstation..combine orders
If you combine two orders in shipstation it will not add tracking to the order that gets consumed (in shipstation) in the combine when you sync status.. is there a way around this? Here is a link to the shipstation page discussing combining orders.. https://help.shipstation.com/hc/en-us/articles/205...
- Thu Jan 18, 2018 8:11 am
- Forum: AbleCommerce GOLD
- Topic: January 18th UPS Shipping Update
- Replies: 10
- Views: 11531
Re: January 18th UPS Shipping Update
We have had at least a few people checkout with UPS live rates today and I do not see any errors.
- Mon Dec 11, 2017 5:11 am
- Forum: AbleCommerce GOLD
- Topic: Anyone ever seen this issue?
- Replies: 6
- Views: 8089
Anyone ever seen this issue?
I had at least one customer say he goes to the store and it shows someone else's stuff in his cart.. he hits refresh and it goes away.
- Fri Dec 08, 2017 9:28 am
- Forum: AbleCommerce GOLD
- Topic: Constant UPS errors, error obtaining rate quote
- Replies: 10
- Views: 8112
Re: Constant UPS errors, error obtaining rate quote
Looks like I no read so good.
- Fri Dec 08, 2017 8:55 am
- Forum: AbleCommerce GOLD
- Topic: Constant UPS errors, error obtaining rate quote
- Replies: 10
- Views: 8112
Re: Constant UPS errors, error obtaining rate quote
http://help.ablecommerce.com/index.htm# ... r_2017.htm
Link in last post did not work correctly.. reposting here
Link in last post did not work correctly.. reposting here
- Fri Dec 08, 2017 8:54 am
- Forum: AbleCommerce GOLD
- Topic: Constant UPS errors, error obtaining rate quote
- Replies: 10
- Views: 8112
Re: Constant UPS errors, error obtaining rate quote
We posted this yesterday to the help site and Dashboard feed -
http://help.ablecommerce.com/index.htm# ... r_2017.htm
Thanks everyone for contributing!
Katie
- Mon Dec 04, 2017 6:44 am
- Forum: AbleCommerce GOLD
- Topic: Store wide discount issues
- Replies: 18
- Views: 22900
Re: Store wide discount issues
Might have described that wrong.. What I called non global is non global as far as the customers but is global for the products. So if I give a global 15% coupon to a specific customer and then later have a 10% global sale then that customer gets both discounts.
- Wed Nov 29, 2017 3:08 am
- Forum: AbleCommerce GOLD
- Topic: Store wide discount issues
- Replies: 18
- Views: 22900
Re: Store wide discount issues
It is not just a issue with that though... it is also that a non global will stack with a global. If it just used only the highest discount that would solve my issue as well.
- Tue Nov 28, 2017 4:25 am
- Forum: AbleCommerce GOLD
- Topic: Store wide discount issues
- Replies: 18
- Views: 22900
Re: Store wide discount issues
I have discounts for certain users.. If I then enable a global discount they get both discounts.. So I cannot use a global discount which is why I tried to use a discount only for the default user group. I am not sure how else to explain this but your given solution for a storewide discount to use a...
- Tue Nov 28, 2017 3:37 am
- Forum: AbleCommerce GOLD
- Topic: Store wide discount issues
- Replies: 18
- Views: 22900
Re: Store wide discount issues
I use the discounts all the time and they work fine.. the problem is when offering a storewide sale and using a discount to do that which has been AC's solution in past responses. If I setup a global discount.. everyone can see it even when not logged in, the problem is that the other discounts then...
- Wed Nov 22, 2017 12:56 pm
- Forum: AbleCommerce GOLD
- Topic: Store wide discount issues
- Replies: 18
- Views: 22900
Store wide discount issues
I know this has been brought up before and the given solution is to use a storewide global discount but I see a issue with this..unless I am doing something wrong. If you give a discount for all groups it will show the discount if logged in or not but this allows customers that already have volume d...
- Mon Nov 20, 2017 5:08 am
- Forum: AbleCommerce GOLD
- Topic: Customer E-mail as from E-mail in customer added note E-mail
- Replies: 1
- Views: 2940
Re: Customer E-mail as from E-mail in customer added note E-mail
No easy way to do this?
- Tue Nov 14, 2017 4:50 am
- Forum: AbleCommerce GOLD
- Topic: Customer E-mail as from E-mail in customer added note E-mail
- Replies: 1
- Views: 2940
Customer E-mail as from E-mail in customer added note E-mail
Is there a way to have the "customer added a note" E-mail to use the customers E-mail as the from E-mail? We are using zendesk and this would allow us to reply to the notes within that.
- Mon Nov 13, 2017 6:49 am
- Forum: AbleCommerce GOLD
- Topic: Paypal refunds
- Replies: 9
- Views: 7387
Re: Paypal refunds
I love it when I am right and not just crazy like usual
- Mon Nov 13, 2017 6:07 am
- Forum: AbleCommerce GOLD
- Topic: Paypal refunds
- Replies: 9
- Views: 7387
Re: Paypal refunds
Just double checked.. one from 9/24 shows the "issue refund" button but any past 9/7 (or close to it) do not so it looks like any past 60 days or so do not show the option for me. I have not looked to see if this is code I can change on my end yet.
- Mon Nov 13, 2017 4:07 am
- Forum: AbleCommerce GOLD
- Topic: Paypal refunds
- Replies: 9
- Views: 7387
Re: Paypal refunds
There is no error.. it just does not show the option.
- Fri Nov 10, 2017 4:53 am
- Forum: AbleCommerce GOLD
- Topic: Paypal refunds
- Replies: 9
- Views: 7387
Paypal refunds
Not sure if PayPal made a change but you can refund up to 180 days but under payments on a order it does not let you do it up to that many days..
- Mon Oct 30, 2017 8:30 am
- Forum: AbleCommerce GOLD
- Topic: WA State Tax Provider not Working
- Replies: 5
- Views: 7772
Re: WA State Tax Provider not Working
Glad to help.. Idaho is much easier.. 6% statewide.
- Mon Oct 30, 2017 3:09 am
- Forum: AbleCommerce GOLD
- Topic: WA State Tax Provider not Working
- Replies: 5
- Views: 7772
Re: WA State Tax Provider not Working
I live in Idaho now.. but here is who I used to contact to check if it was a server issues on their end.
Dave Wright - DOR tax tool
360-596-3650
davidwr@dor.wa.gov
Dave Wright - DOR tax tool
360-596-3650
davidwr@dor.wa.gov
- Thu Oct 05, 2017 4:56 am
- Forum: AbleCommerce GOLD
- Topic: Authorize.Net TLS 1.2 Requirements
- Replies: 26
- Views: 45763
Re: Authorize.Net TLS 1.2 Requirements
Thanks... I updated the SQL server and now it looks to work fine.
- Thu Oct 05, 2017 3:55 am
- Forum: AbleCommerce GOLD
- Topic: Authorize.Net TLS 1.2 Requirements
- Replies: 26
- Views: 45763
Re: Authorize.Net TLS 1.2 Requirements
I did the global.asax to force TLS 1.2 but when I Disabled 1.0 and 1.1 and rebooted the site would not come up. This is the only error I saw in event viewer.. Exception information: Exception type: SqlException Exception message: A connection was successfully established with the server, but then an...
- Thu Sep 28, 2017 4:03 am
- Forum: AbleCommerce GOLD
- Topic: Authorize.Net TLS 1.2 Requirements
- Replies: 26
- Views: 45763
Re: Authorize.Net TLS 1.2 Requirements
Wow did this post take me down a rabbits hole.. I did get my SSL labs test upgraded to a A though.
- Wed Sep 20, 2017 12:27 pm
- Forum: AbleCommerce GOLD
- Topic: New Release?
- Replies: 16
- Views: 27158
Re: New Release?
It is in the feature request sort of.. https://ablecommerce.uservoice.com/forums/178762-ablecommerce-gold/suggestions/7193017-zendesk-helpdesk-integration And you had mentioned.. "I'm sure we will be tightening our integration over time. Then eventually, it will probably be part of AbleCommerce feat...
- Wed Sep 20, 2017 8:04 am
- Forum: AbleCommerce GOLD
- Topic: New Release?
- Replies: 16
- Views: 27158
Re: New Release?
Any chance Jitbit features will be built in for this release?
- Wed Sep 06, 2017 6:00 am
- Forum: AbleCommerce GOLD
- Topic: USPS change to first class... not loading rates
- Replies: 18
- Views: 31276
Re: USPS change to first class... not loading rates
Ok, we finally have it working. The registered trademark is now a trademark and the position moved. This is the corrected info: First-Class Package Service - Retail<sup>™</sup>|USPS First-Class Package Service - Retail I will fix it above as well. Don't forget to "fix it above" I thought you ...