Search found 95 matches

by dandersonMLT
Thu Nov 03, 2016 6:33 pm
Forum: AbleCommerce GOLD
Topic: Incomplete Paypal Express Payments completing orders
Replies: 17
Views: 15551

Re: Incomplete Paypal Express Payments completing orders

I want to clarify things since this ticket is old. The original client abandoned Paypal payment due to other issues, but I now have a new client requesting paypal. I probably should have created a new ticket, but I wanted to keep this history. However, I think my original question may be confusing t...
by dandersonMLT
Thu Nov 03, 2016 8:14 am
Forum: AbleCommerce GOLD
Topic: Incomplete Paypal Express Payments completing orders
Replies: 17
Views: 15551

Re: Incomplete Paypal Express Payments completing orders

Where is that logic located? I don't see cancel_return anywhere in the code base.
by dandersonMLT
Tue Aug 30, 2016 11:27 am
Forum: AbleCommerce GOLD
Topic: Google Feed "shipping label" field
Replies: 2
Views: 3727

Google Feed "shipping label" field

Google has requested we add a field to the data feed for "shipping label"
Google is requesting that we put some text in this field to indicate shipping is free on some items.

Does this column correspond to anything in AbleCommerce, or will we need to add a custom field for this?


Thanks,
Dave
by dandersonMLT
Mon Jun 20, 2016 6:01 am
Forum: AbleCommerce GOLD
Topic: How to setup free shippingon single product and date range
Replies: 2
Views: 2713

How to setup free shippingon single product and date range

Our client is running a special where they want shipping to be free on a single item for a limited amount of time.
How would I setup free shipping only on 1 product over a specific date range?

Thanks
by dandersonMLT
Wed Jun 01, 2016 4:14 pm
Forum: AbleCommerce GOLD
Topic: Credit Card Storage
Replies: 1
Views: 3565

Credit Card Storage

I have a client which I inherited. Currently they are seeing the following message on their dashboard: "Your store encryption key is missing or invalid, and you have not disabled storage of card data. You should either set the encryption key or disable credit card storage." I'm thinking someone migh...
by dandersonMLT
Thu May 05, 2016 4:32 am
Forum: AbleCommerce GOLD
Topic: Question on Order Payments Store Checkout Setting
Replies: 2
Views: 3715

Re: Question on Order Payments Store Checkout Setting

Thank you. I believe this resolves all of my client's questions.
If they have any followup questions or issues, I will let you know.

Thanks again
by dandersonMLT
Wed May 04, 2016 6:25 am
Forum: AbleCommerce GOLD
Topic: Question on Order Payments Store Checkout Setting
Replies: 2
Views: 3715

Question on Order Payments Store Checkout Setting

The Order Payments section of Store Checkout settings has 3 options. 1) Do not create order unless it has a successful payment. 2) Always create order even if payment fails. 3) Create order and allow partial payments or multiple payments. I have a customer is configured for always creating an order ...
by dandersonMLT
Fri Apr 22, 2016 11:02 am
Forum: AbleCommerce GOLD
Topic: Manually attach ShipGateway to a tracking number.
Replies: 2
Views: 3169

Re: Manually attach ShipGateway to a tracking number.

Thank you.

But what if the ShipMethod.ShipGateway is null?
Is there a way to instantiate a specific ShipGateway?
by dandersonMLT
Fri Apr 22, 2016 3:57 am
Forum: AbleCommerce GOLD
Topic: Manually attach ShipGateway to a tracking number.
Replies: 2
Views: 3169

Manually attach ShipGateway to a tracking number.

Our client wants a single screen where they can import tracking numbers for all shipping companies. We already have the logic to parse the file and load the list of tracking numbers on the orders. However, the tracking numbers do not show clickable in the admin section or emails because the ShipGate...
by dandersonMLT
Thu Mar 24, 2016 8:00 am
Forum: AbleCommerce GOLD
Topic: Does Able store Authorize.Net Card Numbers?
Replies: 4
Views: 4494

Re: Does Able store Authorize.Net Card Numbers?

Katie wrote:Hi Dave,

Sounds ok, but you could look in the AC_Transactions table and make sure that the credit card data is truncated. Just to make sure.

Thanks,
Katie

Thanks for your help. It looks like everything is fine on our end.
by dandersonMLT
Thu Mar 24, 2016 7:33 am
Forum: AbleCommerce GOLD
Topic: Does Able store Authorize.Net Card Numbers?
Replies: 4
Views: 4494

Re: Does Able store Authorize.Net Card Numbers?

There is a setting so you can decide whether or not to store the credit card numbers. There is a setting on the Configure > Security > System Settings page. It is called "Enable Payment Storage". However, if I understand the problem here, it sounds as if Authorize.net has sent transaction details i...
by dandersonMLT
Thu Mar 24, 2016 5:18 am
Forum: AbleCommerce GOLD
Topic: Does Able store Authorize.Net Card Numbers?
Replies: 4
Views: 4494

Does Able store Authorize.Net Card Numbers?

I am assuming the answer to this question is no for PCI compliance, but I want to double check. We received this from Authorize.net this morning. On the evening of March 21, 2016, between 4:13 PM and 11:49 PM Pacific time, an error occurred following an Authorize.Net system update that resulted in s...
by dandersonMLT
Mon Mar 14, 2016 3:49 am
Forum: AbleCommerce GOLD
Topic: Any changes needed for Authorize.NET Update?
Replies: 9
Views: 14790

Any changes needed for Authorize.NET Update?

I am relatively new to AbleCommerce. I inherited a project that is running AC Gold R10. We received the below email from Authorize.NET. I am assuming that all of this is already handled by AC, but I wanted to make sure we don't need to apply any patches or updates. Thank you. Dear Authorize.Net Merc...
by dandersonMLT
Wed Mar 09, 2016 4:46 am
Forum: AbleCommerce GOLD
Topic: Change One Page Checkout to not default delivery address
Replies: 3
Views: 3481

Re: Change One Page Checkout to not default delivery address

This is the logic: if (shipment != null && shipment.Address != null && shipment.Address.IsValid) { SetFormattedShipAddress(shipment.Address); if (!Page.IsPostBack) { UseBillingAsShippingAddress.Checked = (shipment.Address.Id == _user.PrimaryAddress.Id); } if (shipment.AddressId == _user.PrimaryAddre...
by dandersonMLT
Wed Mar 09, 2016 4:44 am
Forum: AbleCommerce GOLD
Topic: Change One Page Checkout to not default delivery address
Replies: 3
Views: 3481

Re: Change One Page Checkout to not default delivery address

That was my first thought as well, however that line in in a if(!Page.IsPostBack) block which is inside another if(shipment.address.IsValid) block so it is never hit. The first time the page loads shipment.address.isvalid is false so it never enters the block. After billing address is entered, this ...
by dandersonMLT
Fri Mar 04, 2016 8:12 pm
Forum: AbleCommerce GOLD
Topic: Change One Page Checkout to not default delivery address
Replies: 3
Views: 3481

Change One Page Checkout to not default delivery address

When checking out as a guest One Page Checkout will first prompt the user for the billing address. After postback, the page will refresh with the "This is also my delivery address" Checkbox checked. If the user unchecks this checkbox, they are prompted to enter a delivery address. I'd like to revers...
by dandersonMLT
Mon Jan 25, 2016 5:55 am
Forum: AbleCommerce GOLD
Topic: Incomplete Paypal Express Payments completing orders
Replies: 17
Views: 15551

Re: Incomplete Paypal Express Payments completing orders

The paypal contact sent me this link for traditional paypal:

https://developer.paypal.com/docs/class ... 8A6HI0J0VU

it seems to include a cancel_return parameter.
by dandersonMLT
Fri Jan 22, 2016 1:02 pm
Forum: AbleCommerce GOLD
Topic: Incomplete Paypal Express Payments completing orders
Replies: 17
Views: 15551

Re: Incomplete Paypal Express Payments completing orders

Paypal is telling me there is a Cancel URL that can be sent along with the request. Email Below: " Hello Dave, With PayPal Express Checkout you can in fact specify a Cancel URL when sending the API call from the AbleCommerce cart to PayPal. You simply need to send the parameter CANCELURL= and specif...
by dandersonMLT
Fri Jan 22, 2016 10:02 am
Forum: AbleCommerce GOLD
Topic: Incomplete Paypal Express Payments completing orders
Replies: 17
Views: 15551

Re: Incomplete Paypal Express Payments completing orders

Thank you, I will contact PayPal support and let you know their response.
Any other thoughts on order showing paid without transactions?
by dandersonMLT
Thu Jan 21, 2016 3:42 pm
Forum: AbleCommerce GOLD
Topic: Incomplete Paypal Express Payments completing orders
Replies: 17
Views: 15551

Re: Incomplete Paypal Express Payments completing orders

Is there no way to return to payment page if PayPal payment is unsuccessful? To me, taking them to order summary page and hoping they know to click the pay with PayPal button seems like it would confuse customers. Additionally, if the user clicks PayPal accidentally, then hits cancel because they wa...
by dandersonMLT
Wed Jan 20, 2016 8:54 am
Forum: AbleCommerce GOLD
Topic: Incomplete Paypal Express Payments completing orders
Replies: 17
Views: 15551

Re: Incomplete Paypal Express Payments completing orders

Additionally, I did not setup PayPal for this client. Paypal's implementation team configured PayPal with the customer without my involvement. Because of this, I'm hoping it will be a simple configuration issue that we can resolve easily. I saw separate payment gateways and methods for PayPal and Pa...
by dandersonMLT
Wed Jan 20, 2016 8:50 am
Forum: AbleCommerce GOLD
Topic: Incomplete Paypal Express Payments completing orders
Replies: 17
Views: 15551

Re: Incomplete Paypal Express Payments completing orders

Thank you Katie. For now we have disabled Paypal payments completely until this can be resolved. We don't want any order to be placed without first collecting payment. The customer caught a few going through as complete and later cancelled them. The orders seem to show completed for Paypal payment, ...
by dandersonMLT
Mon Jan 18, 2016 8:34 am
Forum: AbleCommerce GOLD
Topic: Incomplete Paypal Express Payments completing orders
Replies: 17
Views: 15551

Incomplete Paypal Express Payments completing orders

Our customer recently teamed with Paypal who switched their payment gateway from Authorize.NET to Paypal Express and PayFlowPro. This switch was done completely by paypal team without our involvement. However, the customer is now having issues and has requested that we work with Paypal to resolve it...
by dandersonMLT
Mon Nov 30, 2015 7:38 am
Forum: AbleCommerce GOLD
Topic: Restrict shipping choices by product
Replies: 6
Views: 20922

Re: Restrict shipping choices by product

Thank you!