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Handling fee not computing

Posted: Fri Jun 29, 2012 12:20 pm
by tobrien
Can anyone help with the shipping and handling set up? Our shipping charges are showing up but the handling fee is not being computed.

Re: Handling fee not computing

Posted: Sat Jun 30, 2012 12:44 pm
by Mizmo67
When you set up the shipment method
Below the box where you enter the handling fee amount, did you check off
" include handling fee in shipping cost "
"show handling fee separately from shipping cost"

If you checked off include, it ends up as part of the shipping total so you wouldn't see it as a separate charge.
Also, you have to customize the handling fee on each individual shipping method.