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Index Out of Range Error in Admin

Posted: Fri Dec 13, 2013 1:01 am
by pcvalentine
Hi,

My client is getting these error continuosly. She is not able to make changes in admin.

An error has occured at https://www.onyourcase.com/Admin/Catalog/Browse.aspx
Exception: Index was outside the bounds of the array. Stack Trace: at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at CommerceBuilder.Utility.LRUCache`2.IndexedLinkedList`1.Add(T value) at CommerceBuilder.Utility.LRUCache`2.set_Item(TKey key, TValue value) at CommerceBuilder.Utility.LRUCache`2.AddOrUpdate(TKey key, TValue value) at CommerceBuilder.Catalog.UrlCache.GetCustomUrl(String requestPath) at CommerceBuilder.Catalog.DefaultUrlRewriter.a(String A_0) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl, String appPath, String host) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl) at CommerceBuilder.Services.HttpModule.b(Object A_0, EventArgs A_1) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) An error has occured at http://www.onyourcase.com/Mobile/Errors ... dress.aspx
Exception: Index was outside the bounds of the array. Stack Trace: at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at CommerceBuilder.Utility.LRUCache`2.IndexedLinkedList`1.Add(T value) at CommerceBuilder.Utility.LRUCache`2.set_Item(TKey key, TValue value) at CommerceBuilder.Utility.LRUCache`2.AddOrUpdate(TKey key, TValue value) at CommerceBuilder.Catalog.UrlCache.GetCustomUrl(String requestPath) at CommerceBuilder.Catalog.DefaultUrlRewriter.a(String A_0) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl, String appPath, String host) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl) at CommerceBuilder.Services.HttpModule.b(Object A_0, EventArgs A_1) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

An error has occured at https://www.onyourcase.com/mobile/Check ... dress.aspx
Exception: Index was outside the bounds of the array. Stack Trace: at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at CommerceBuilder.Utility.LRUCache`2.IndexedLinkedList`1.Add(T value) at CommerceBuilder.Utility.LRUCache`2.set_Item(TKey key, TValue value) at CommerceBuilder.Utility.LRUCache`2.AddOrUpdate(TKey key, TValue value) at CommerceBuilder.Catalog.UrlCache.GetCustomUrl(String requestPath) at CommerceBuilder.Catalog.DefaultUrlRewriter.a(String A_0) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl, String appPath, String host) at CommerceBuilder.Catalog.DefaultUrlRewriter.RewriteUrl(String sourceUrl) at CommerceBuilder.Services.HttpModule.b(Object A_0, EventArgs A_1) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Can you please help?

Thanks,
Jitender

Re: Index Out of Range Error in Admin

Posted: Wed Dec 18, 2013 9:45 pm
by pcvalentine
Hello,

Any help on this would be appreciated.

Thanks,
Jitender

Re: Index Out of Range Error in Admin

Posted: Thu Dec 19, 2013 7:22 am
by jguengerich
You might want to post this question in the "AbleCommerce 7.0 Asp.Net Shopping Cart" or "AbleCommerce GOLD" forums (depending on which version of AbleCommerce is having the problem) in the "AbleCommerce 7/Gold Discussions" area of the forums. More people will probably see it there. I am not able to help with your specific problem, maybe somebody else can.

Re: Index Out of Range Error in Admin

Posted: Thu Dec 19, 2013 7:42 pm
by pcvalentine
Thanks Jay for the guidance.

Jitender