I've just launched my store today and I'm seeing order confirmation emails coming in that are very confusing to read. I have made extensive use of kits and bundles as well as options and variants. The options seem to list themselves like a run on sentence while the kits & bundles appear as if they are their own items. However, when i view the same order in the customer's my order page or on the printable receipt page the kits and bundles are in a very nice bullet list. How can I make the order confirmation display the kits & bundles in the same bullet list as on the my order page? Also, is it possible for the order confirmation email to display the options & variants in the same type of bullet list?
Thanks for your help!
Order Confirmation Email: Kits & Bundles Bullet List
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- Lieutenant Commander (LCDR)
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- compunerdy
- Admiral (ADM)
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Re: Order Confirmation Email: Kits & Bundles Bullet List
This is what I am getting in my confirmation Email for my 7.0.2 store and it has list style.
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- Lieutenant Commander (LCDR)
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Re: Order Confirmation Email: Kits & Bundles Bullet List
Here's a screen shot of the "My Order" page with the bulleted list. This is what we would like to see on our order confirmation email. It's the same info that appears in both places but it looks very organized for our purposes on the My Order page.
Here's a screen shot of the Order Confirmation email that looks like chaos in comparison. When you add multiple items with kits and bundles to the cart there's no separation between the parent items. It looks like the cart is full of a bunch of little products instead of looking like 3 items and the options that were chosen to customize them.
Another great thing about the My Order page is that it subtotals each parent item price with its kitted items to make it appear as one price per item instead of a bunch of items with no price. Many of us out here are using kits not to add kitted products like ram and hard drives but instead to add options that would normally be like variants but kitting makes more sense for many of these.
- Jeff
Wave Werks
Wave Werks
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- Lieutenant Commander (LCDR)
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Re: Order Confirmation Email: Kits & Bundles Bullet List
Mazhar,
Any ideas on this one? See post above for pics of what we are trying to accomplish.
Thanks!!!
Any ideas on this one? See post above for pics of what we are trying to accomplish.
Thanks!!!
- Jeff
Wave Werks
Wave Werks
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- Lieutenant Commander (LCDR)
- Posts: 91
- Joined: Mon Sep 22, 2008 8:37 pm
- Location: Northeast Ohio
- Contact:
Re: Order Confirmation Email: Kits & Bundles Bullet List
We're still trying to figure this one out. The "/Members/MyOrder.aspx?OrderId=XXXXX" page is setup with a bullet list of everything in in a kit when a kitted item is purchased. How can the bullet list code from the "MyOrder" page be implemented for use in the order confirmation email template? Below is another example of what nearly all of our emails look like. This sale included two products, Flyers & Postcards and Business Cards. Everything else shown on this order confirmation email is either an option/variant (shown in parenthesis) or kit items which look the same as the main product purchased.
This very same order looks great in this example take from the customer's MyOrder page.
We mainly sell products with lots of options and lots of kitted items which makes our order confirmation emails quite confusing to our customers due to the lack of bullet lists or other ways of displaying all of the options we offer other than in a long list that looks like a bunch of items.
This would be a very useful fix for anyone running a t-shirt shop, pizza or other food shop, clothing store, print shop, or anyone selling customized items.
How can we make our order confirmation email display kit items (and possibly options) in a bullet list below the main item that is purchased?
This would be a very useful fix for anyone running a t-shirt shop, pizza or other food shop, clothing store, print shop, or anyone selling customized items.
How can we make our order confirmation email display kit items (and possibly options) in a bullet list below the main item that is purchased?
- Jeff
Wave Werks
Wave Werks