Multiple email addresses in to, cc, bcc

Will · Post by **Will** » Mon Mar 17, 2008 2:44 pm

Right now if we have multiple email addresses (separated by commas) in the to, cc, and bcc fields for an email template, the email is only being sent to the first address in the field. The others after the first comma are getting dropped and are not sent.

Is anyone else having this issue? We went through 2 QA rounds with this and I swear it was working.

Might it be something on the hosting side?

jmestep · Post by **jmestep** » Mon Mar 17, 2008 5:36 pm

Try it separated with a semi-colon.

Will · Post by **Will** » Tue Mar 18, 2008 6:54 am

Weird. Semi-colons kill all of the emails in that field.

If I've got...

Code: Select all

address1@site.com; address2@site.com

...neither address gets the email. If I change it to a comma, only the first address gets the email.

Checked with my hosting company. They said there was nothing on their end that would be stripping off the multiple addresses.

jmestep · Post by **jmestep** » Tue Mar 18, 2008 10:08 am

Sorry about the semicolon- it was that way in 5.5. I see the instructions in 7 say comma.

Will · Post by **Will** » Tue Mar 18, 2008 10:10 am

It was worth a shot. Able hasn't been able to help either. Says it's working fine in their latest release. I'm on RC2. Hopefully the next release will fix it.

beveled · Post by **beveled** » Tue Jun 03, 2008 10:48 am

I believe what's causing you pain is the spaces between your emails.

For example: email1, email2, email3 does NOT work

email1,email2,email3 DOES work in RC2.

Hope that helps, if you didn't already figure it out. Or maybe the next person will use it.

Sheldon

Will · Post by **Will** » Tue Jun 03, 2008 5:33 pm

Totally works. Ridiculous.

Post by **Logan Rhodehamel** » Wed Jun 04, 2008 12:32 pm

Since there is a simple workaround, it won't be serious enough to get patched immediately. But I did enter a bug (6846) so we can improve the address parsing. It ought to work with those spaces in there.

Post by **Logan Rhodehamel** » Thu Jun 05, 2008 4:26 pm

On investigation, we found this was corrected for the RC3 release. Perhaps you have an older build?

Will · Post by **Will** » Fri Jun 06, 2008 10:15 am

Yes, it is an RC2 build. I think I posted this problem before RC3 was released. Good to hear it's fixed. Thanks.

sasireka.m · Post by **sasireka.m** » Wed Aug 03, 2011 12:50 am

I have ablecommerce VERSION: 7.0.5.14053 and i got the same issue. I have given the below email ids in Bcc filed of "Customer Order Notification" email template.

email1,email2

After purchasing the product, the customer got 3 mails but the email1 & email2 users didn't get any mails.

Should i need to change any setting? please guide me.

Thanks !

AbleCommerce Shopping Cart Software

Multiple email addresses in to, cc, bcc

Multiple email addresses in to, cc, bcc

Re: Multiple email addresses in to, cc, bcc

Re: Multiple email addresses in to, cc, bcc

Re: Multiple email addresses in to, cc, bcc

Re: Multiple email addresses in to, cc, bcc

Re: Multiple email addresses in to, cc, bcc

Re: Multiple email addresses in to, cc, bcc