URL Changes to IP Address

[jhonrath]

Guys, I'm having an issue with the URL/Domain changing to the IP Address somehow.

For instance if you go to http//westonka.epaytrakdemo.com it changes to http://66.29.202.87/Default.aspx automatically. In the Admin, we have the base URL set properly.

Is this due to the fact that we bought the license for the IP and NOT for the domain name?

If not, what are some other possibilities?

Thanks!

[nickc]

Is this due to the fact that we bought the license for the IP and NOT for the domain name?

Yes.

[jhonrath]

Ahh, ok. Well then if we purchase the licenses by DOMAIN NAME, then we can never change the domain name. This really doesn't work for us as we may change the domain names frequently.

I will put in a Case to see what I can do. Maybe I can modify the URL rewriter to use the domain from the database rather than from the license?

Who knows, but i'll open a case.