Unprocessed Status?

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aaronfrankel
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Unprocessed Status?

Post by aaronfrankel » Sat Oct 04, 2008 9:01 am

We have been humming along on 7 for four months or so now. Originally we set up the cart with just Payflow Pro as the gateway. Later we added Google Checkout as an options. A couple of days ago we also added Paypal as a payment option. Until we added Paypal I had never seen the status of "Unprocessed". Now all of the sudden we are seeing it left and right. More than half of the time a credit card was used instead of Paypal, and the cerdit card info has clearly been entered fully at the time of checkout. The Payflow Pro gateway is set to 'Authorize'.

Can anyone tell me what this is all about?

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jmestep
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Re: Unprocessed Status?

Post by jmestep » Sat Oct 04, 2008 1:31 pm

It could be that your Paypal IPN is not set up right or that you are on a shared hoster where Paypal can't get the data thru. All our Paypal orders show up as unprocessed.
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aaronfrankel
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Re: Unprocessed Status?

Post by aaronfrankel » Sat Oct 04, 2008 2:03 pm

jmestep wrote:It could be that your Paypal IPN is not set up right or that you are on a shared hoster where Paypal can't get the data thru. All our Paypal orders show up as unprocessed.
Not much to set up with the PIN though. Just a click, yes do PIN. As for the web hosting it is a dedicated server in our building.

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