Google Checkout - Default Shipping Rates

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Robbie@FireFold
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Google Checkout - Default Shipping Rates

Post by Robbie@FireFold » Tue Oct 21, 2008 10:42 pm

If you use Google Checkout you probably know of the crazy 3 second rule for shipping rates. Able is great and manages to get this done 97% of the time it seems. I think that small 3% is having some issues though.

I have a shipping method called Local Pickup created for customers in NC and SC which charges them $0.00. This works great - until we get a random Google Checkout with Local Pickup in the state of CA. That's a drive and a half to NC.

I am unable to re-create this problem, but I know its tied to Google Checkout since that is the only pattern I can find in these orders.

How can I assign default values or make sure local pickup does not pop up for those random customers?
Robbie Hodge
General Manager
Robbie@FireFold.com
http://www.FireFold.com

Robbie@FireFold
Commodore (COMO)
Commodore (COMO)
Posts: 433
Joined: Wed May 28, 2008 9:42 am
Location: Concord, NC
Contact:

Re: Google Checkout - Default Shipping Rates

Post by Robbie@FireFold » Wed Oct 22, 2008 11:34 am

Got a customer who had this issue.. and he paid with CC today.

My shipping methods:

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Robbie Hodge
General Manager
Robbie@FireFold.com
http://www.FireFold.com

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AbleMods
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Re: Google Checkout - Default Shipping Rates

Post by AbleMods » Wed Oct 22, 2008 3:30 pm

Happens to me with 1-in-5 of my GC orders.

Customer is able to pick a shipping method that is completely invalid for that item within the AC7 system. How GC is getting a hold of it is beyond me, but it costs me coin and/or customer frustration every time.
Joe Payne
AbleCommerce Custom Programming and Modules http://www.AbleMods.com/
AbleCommerce Hosting http://www.AbleModsHosting.com/
Precise Fishing and Hunting Time Tables http://www.Solunar.com

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