Error Unhandled exception during checkout

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AlexG
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Error Unhandled exception during checkout

Post by AlexG » Wed Oct 22, 2008 12:21 am

I found that errors in Error Log (admin side)
10/21/2008 9:59:43 AM Error Unhandled exception during checkout. String or binary data would be truncated. The statement has been terminated.

10/21/2008 9:58:38 AM Error Unhandled exception during checkout. String or binary data would be truncated. The statement has been terminated.

How to fix it, PLZ help me with it!

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Re: Error Unhandled exception during checkout

Post by Shopping Cart Admin » Wed Oct 22, 2008 12:31 am

Hello,

You have an open crm case on this issue without a reply to our question on ideas on how to reproduce this issue? Do you have any hints as to why this might be happening? When did it start? Are their failed transactions? Did you put the global file I sent you in place?
Thanks for your support

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AlexG
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Re: Error Unhandled exception during checkout

Post by AlexG » Wed Oct 22, 2008 4:29 am

Shopping Cart Admin wrote:Hello,

You have an open crm case on this issue without a reply to our question on ideas on how to reproduce this issue? Do you have any hints as to why this might be happening? When did it start? Are their failed transactions? Did you put the global file I sent you in place?

Yes, I did! (about global ascx)
All my Cases still open ! Did you send the errors to your developer team?
I'll post the case for this issue.
It sart today! (2 errors for now)
Transaction failed!

Mike, What about my Case - 2984 ???

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Re: Error Unhandled exception during checkout

Post by Shopping Cart Admin » Wed Oct 22, 2008 9:27 am

Hello,
Did you send the errors to your developer team?
Until we can gather enough information to make an informed request of our developers, we cannot just pass them random issues.

Do you have any hints as to why this might be happening? When did it start? Are their failed transactions?
All my Cases still open !
Please try to give us as much information as possible to reproduce the issues and we'll be able to make faster progress. Thank you.

Please email me the error logs from the app data directory, perhaps they will have a clue.
Thanks for your support

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AlexG
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Re: Error Unhandled exception during checkout

Post by AlexG » Thu Oct 23, 2008 1:23 am

Shopping Cart Admin wrote:Hello,
Did you send the errors to your developer team?
Until we can gather enough information to make an informed request of our developers, we cannot just pass them random issues.

Do you have any hints as to why this might be happening? When did it start? Are their failed transactions?
All my Cases still open !
Please try to give us as much information as possible to reproduce the issues and we'll be able to make faster progress. Thank you.

Please email me the error logs from the app data directory, perhaps they will have a clue.
I've sent the email with log file from app data!

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