selective coupon applications

[bptoll123]

Hi,

Anyone have an idea about how to provide a coupon that can only be applied by my customer service department? For example, we get a call from a customer and i want to provide a closing tool to customer service to offer an extra 10% off. However, I don't want that code to be usable by any customers via an Internet transaction (eg-unscrupulous employee posts it online for all to see...).

Essentially, instead of selecting the "group" of customers who can receive the coupon (which is what able does today), could we instead select a "group" of employees who can apply the coupon? The alternative of a manual credit is possible but not attractive due to poor tracking.

I appreciate your brainstorms. Perhaps a feature request? The sort of thing that goes along with POS functionality.

Thanks,
Brian

[mazhar]

You can enable the coupon payment option from the admin side.
Go to your Website\Admin\Orders\Edit folder and edit the AddOther.aspx file.
Locate the following line of code in it

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if (oit != OrderItemType.Product && oit != OrderItemType.GiftCertificate && oit != OrderItemType.GiftCertificatePayment && oit != OrderItemType.GiftWrap && oit != OrderItemType.Coupon)

and then made it look like

Code: Select all

if (oit != OrderItemType.Product && oit != OrderItemType.GiftCertificate && oit != OrderItemType.GiftCertificatePayment && oit != OrderItemType.GiftWrap

Now select the order for which you want to apply coupon edit its order items by clicking the Edit Order Items option in left menu and click Add Other Item and then select coupon as a new item.

[bptoll123]

Mahar,
Thank you for your reply. Your answer was helpful with how to apply the coupon on the back end. but let me rephrase the question....

I have two employees.. myself and John who works in the warehouse. We both help customers with orders. Both of us have access to the back end... both of us can manipulate orders.

So I have a coupon called "25percentdiscount" that gives 25% off the order. This is for when i mess up big time. My goal is that I can apply this code but I do not want to allow John to apply the code (or give it to his friends on the internet).

Is there some way to create a security setting so that I am the only user who can apply the code? So it doesn't look at who the customer is... it looks at who is submitting the order.

Thanks,
Brian

[jmestep]

Can you change John's permissions so he can't see coupons in the admin? Or if you make a coupon up and don't tell him about it, is he going to be looking thru the admin for all the coupons that are available?