Failed Logins

[sinsalaco]

Is is possible that AbleCommerce does not clear the Failed Login Attempt Count for a user, even if they successfully log in to the site? It seems like it is keeping the count and not resetting it any any point. This eventually causes the user to log up the account because they have reached the maximum number of retries.

[mazhar]

I have checked 7.0 store and it is clearing the failed password tries if user try to login after 10 mnts.

[sinsalaco]

Thanks Mazhar,

here is the scenario I experienced:

User attempted multiple times to log in with the wrong password.
User finally logged in with the correct password.
Database still shows the failed login attempt count. I would think that this clears at this point.
User tries to log in another day with an incorrect password.
The count increases from the previous failed attempts and locks them out after 1 attempt because they reached the maximum.

[sinsalaco]

nevermind. it just worked. i think there was some user error involved here.
thanks for you help anyway!!!!!!!