Email required for phone orders???

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heinscott
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Email required for phone orders???

Post by heinscott » Tue Apr 07, 2009 8:42 am

It seems after the upgrade, an email address is now required to take a phone order. We have many customers who either a) Don't have an email address, or b) Don't want to give us an email address. Is there a way to allow for annonymous checkout from admin side, like there is on the onepagecheckout??

Thanks for the help.

Scott

kastnerd
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Re: Email required for phone orders???

Post by kastnerd » Tue Apr 07, 2009 8:53 am

I would also like to know if this is possible.

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jmestep
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Re: Email required for phone orders???

Post by jmestep » Tue Apr 07, 2009 11:16 am

In able 5, we used to put in the csr's email address or a fake email addresses with our domain name. (anything@mysite.com). It didn't matter that the email address was wrong or didn't exist, just so it didn't go somewhere outside the company.
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triplw
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Re: Email required for phone orders???

Post by triplw » Tue Apr 07, 2009 11:21 am

We are also using an internal email.

Carolharry
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Re: Email required for phone orders???

Post by Carolharry » Thu Apr 09, 2009 2:11 pm

If you use internal email, wouldn't they logon to your site anytime to see account history.

In our old system username was not email address requirement. Now with able commerce how do we go through migrating users to ablecommerce system?

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