For some reason our checkout page times out at the transition between the page where you add the addresses and the page you add the credit card and shipping options information. The only way to fix that problem for a couple of hours is to reboot the server. If I restart the IIS the problem doesn't go away.
When I reboot the server everything is back to normal and it transitions between those two pages relatively fast but after a few hours you see the ajax timer and after a while you get this pop up saying: "ablecommerce Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out."
We didn't have this problem before and we haven't changed anything on the ablecommerce code or web server in a long time and I don't know how to fix it. Please assist.
VERSION: 7.0
BUILD: 10152
Checkout page times out.
Checkout page times out.
"Life is like riding a bicycle. To keep your balance you must keep moving." - Albert Einstein
Re: Checkout page times out.
Have you any customization in your checkout process? May be it could be something related to server performance. Try to reproduce it here on ac7 demo
http://demo.ablecommerce.com/ac7_stable/default.aspx
http://demo.ablecommerce.com/ac7_stable/default.aspx
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