No Credit Card Error Messages Being Displayed to Customer

[jacey41]

When our customers are checking out and their credit cards are invalid, there are no messages being displayed to the customer. They think that their order has gone through. How do I get the messages to display.

I know the errors messages are getting thru to my e-commerce site because when I look up the problem records, I can see the reason why the credit card authorization failed.

Do I have something set up incorrectly?

[mazhar]

On ReceiptPage enable failed payments handler. You can do this by Going to Administration > Website > Content and Layout and then editing Receipt Page scriptlet and change conlib usage as below.

Code: Select all

[[ConLib:ReceiptPage HandleFailedPayments="true"]]