Error I have never seen before

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igavemybest
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Error I have never seen before

Post by igavemybest » Sat Jan 09, 2010 11:38 am

Anyone ever seen this before?

An error occurred during the checkout process. The checkout has failed 100 times and will NOT BE attempted again. UserId: 8xxx / xxxxr728@verizon.net Customer: Antonio Dxxxx / xxx728@verizon.net / Cannot insert the value NULL into column 'TotalCharges', table 'ac7_safetekusacom.safetekusa.ac_Orders'; column does not allow nulls. UPDATE fails. The statement has been terminated

cunningham
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Re: Error I have never seen before

Post by cunningham » Sat Jan 09, 2010 12:26 pm

I've seen a similar error when a customer has submitted and paid for an order, then used the browser's back button to get to a page that was in the checkout process. On my install it fails after 3 attempts, not 100. If you look at the time of the error and compare it to that customer's page view history I'll bet it's the same for you. This started happening after the One Page Checkout default was replaced in our 7.0.3 upgrade.

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igavemybest
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Re: Error I have never seen before

Post by igavemybest » Sat Jan 09, 2010 12:51 pm

Ok, cool Thanks.

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