UPS Shipping Estimate fails on certain Customer Types

[Si Burgess]

Hi all,

I've been setting up UPS Shipping Estimates and am getting some failures from UPS.

When I set the Customer Type in the UPS config to either Occasional Shipper or Suggested Retail Rates the error response from UPS is "Unsupported Pickup Type" when I turn on debugging and read the log.

If I change the Customer Type to be Daily Pickup everything works OK.

Problem is I'm not a daily pickup customer and would like to use one of the other customer types so I get accurate estimates. Has anyone else run into this?

Thanks,
Si