Index out of range error

[MarkStout]

We have had trouble for a year with our cart periodically giving an "index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index" error to our clients when trying to order products. At first this could be "fixed" by deleting the product and entering it again. Now we are finding that quite frequently when we enter products or make changes to products we get this error. I have not been able to find anything in help or support docs that cover this. The error occurs when the customer is on the product detail page and attempting to select the quantity or put it in the cart. Here is a link to a product that is doing so. http://www.wystonestea.com/The-Smart-Te ... -P230.aspx

Any help would be GREATLY APPRECIATED.

[Shopping Cart Admin]

Hello Mark,

What version of AbleCommerce are you running? Have you used the dataport or imported products directly into the database?

[mazhar]

Mark one more thing do you have any thing customized in your cart or its running out of the box?

[MarkStout]

It is version 7.0.0 I was not involved in the build of the site. It was done by others. I know there were modifications to the appearance of the site, but I don't know if there were any to the working of the cart or the code.

[MarkStout]

PS, the products currently giving us trouble were entered manually, they were not imported in.

[jmestep]

You might not be able to track the error down without comparing original Able code with code on the current product page.
Check the App_Code/ProductHelper.cs and ConLib/BuyProductDialog files.