New to AC7.....Is it just my site or does everyone have poor search results on the customer side. When I type in exact keywords of products, descriptions and sku's in both simple header search and advanced search .....sometimes I get no results at all. I've put the [[ConLib:CategorySearchSidebar]] in my sidebar as some folks have suggested and still get no results. Any help or suggestions would be appreciated as my customers are struggling with this.
Mark
wyomingflyfishing.com
Customer Search Results
-
igavemybest
- Captain (CAPT)
- Posts: 388
- Joined: Sun Apr 06, 2008 5:47 pm
Re: Customer Search Results
Yeah, we have almost 200,000 items in our store. AbleCommerce decided to focus purely on the shopping cart, which I agree with. All you are using is SQL Server search basically. Search is its own animal. We have been working with and are switching to a search provider, it approximately 6k/yr I think for a normal store with decent traffic and provides results equal to google. A lot cheaper than google's 50k/year though. If you are interested PM me and I can have someone there contact you.
Re: Customer Search Results
Thanks for letting me know! At least I now know it's not something I've done wrong. The extra $$ for a search engine on my site was not something I had planned for and is outside my budget. Wish I had known as AC 5.5 search engine worked just fine.
So my suggestion if anyone is listening is create a conlib advanced search bar that we can us in the header or sidebar (that looks similar to the simple search box). Make it automatically look at name, description, and sku without having to check off them. At least it produces some decent results. The simple search is useless!
Mark
So my suggestion if anyone is listening is create a conlib advanced search bar that we can us in the header or sidebar (that looks similar to the simple search box). Make it automatically look at name, description, and sku without having to check off them. At least it produces some decent results. The simple search is useless!
Mark
Mark
Re: Customer Search Results
Never mind.....playing with Advanced Search on my store and it is just as bad! Its funny how they both will produce good results for certain categories and horrible results for others.
Mark
Mark
Mark
-
Thistle3408
- Lieutenant (LT)
- Posts: 77
- Joined: Mon Apr 19, 2010 4:52 pm
Re: Customer Search Results
I was having very bad search results on the standard (not advanced) search.
Once I turned OFF the full text search things got a lot better.
It says "Enabling full text search can improve the response times for searches performed on your product catalog." But what I found was that it literally searches the entire description and comes up with a lot of "false positives" that are insane to sort through.
Try turning (disabling) the full text search. No guarantee but a real easy thing to try.
Once I turned OFF the full text search things got a lot better.
It says "Enabling full text search can improve the response times for searches performed on your product catalog." But what I found was that it literally searches the entire description and comes up with a lot of "false positives" that are insane to sort through.
Try turning (disabling) the full text search. No guarantee but a real easy thing to try.