Why wont my shipping Calculate?

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Kmbsjb
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Why wont my shipping Calculate?

Post by Kmbsjb » Tue May 25, 2010 10:06 am

Good day all. I am relativle new to this software and I have been able to get everything to work except for my shipping. I registered with USPS and followed all the directions and activated it correctly. the problem is everytime I try to do a check out or try to estimate my shipping from the right hand column I get no shipping cost but "There are no shipping methods available to the selected destination(s)." Also in my basket there is no Method to select but just the aboe text. I am sure I am missing where I need to change this but for the life of me I cannot find it. I even went to the help guide and none of those trouble shooting tips helped.

Thank you for any info that may help me resolve this issue.

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mazhar
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Re: Why wont my shipping Calculate?

Post by mazhar » Tue May 25, 2010 10:12 am

Make sure that you weight and dimensions for the product are correct. Secondly make sure that under shipping methods sections you have some USPS shipping services available. Finally make sure that destination address is correct and USPS provides serveries for that destination.

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Kmbsjb
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Re: Why wont my shipping Calculate?

Post by Kmbsjb » Tue May 25, 2010 10:16 am

Thank you for the quick reply. I had done all of those and still nothing, have been messing around with it all day. I just went back to the Configure USPS page, again, and noticed that all the way at the bottom of the services page there is a button that says "add default configuration" once I hit this button and then went back to my store everything works now. Not sure why but I am thankful. Thank you again and have a great day.
Kristoffer Bowyer
Living in the land of the lost!

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Re: Why wont my shipping Calculate?

Post by Kalamazoo » Thu Jun 24, 2010 7:09 pm

Kristoffer,

There is another tab on the shipping configuration for all methods that you can choose from for each type, USPS, UPS, etc. Just a heads up to anyone else that in applying for an account with USPS, the testing scripts will not work and you might as well just call USPS and have them activate it for you and try it then and it will save you time as this USPS representative admitted they are not great at accepting the testing.

Best wishes,

Phil Chrisman

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