Create Order, Add Product Issue

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LCE2010
Ensign (ENS)
Ensign (ENS)
Posts: 11
Joined: Thu Mar 25, 2010 2:26 pm

Create Order, Add Product Issue

Post by LCE2010 » Thu Aug 26, 2010 12:08 pm

Hello,

We have an issue when we try to create an order through the admin side. We create an order, choose a customer, and then click search to add a product. We get the list of products and when we click the green add button, we sometimes get the following issue when that product has a lot of swatches/info.
AddProduct.jpg
We can't scroll up or down when this happens, it scrolls sorta but will not reach the very top or bottom ever, it makes it impossible to click the buttons at the bottom.

Using Firebug to troubleshoot I found the following code that I thought might be the issue but I can;t locate the same code in any files. I thought the code with the class="modalPopup" was what I might need to edit somehow to solve the problem.
text.jpg
As you scroll up or down the top: -435.5px continues to grow as the scroll bar selector gets smaller, but it never stops, I have literally gotten the top: 465.5px to read top: 50,000.5px


Any help to allow a user to scroll would be greatly appreciated.


Thanks in advance.

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mazhar
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Re: Create Order, Add Product Issue

Post by mazhar » Fri Aug 27, 2010 12:08 pm

Try to locate the CSS styles in Websiste/App_Themes/YourCurrentTheme/style.css file. Secondly if you are seeing that its due to some CSS style then you can simply try to override that style in HTML code it self. For example see the panel that has CssClass as model popup and then add style attribute to that panel and define CSS style in that attribute that can fix the issue in your case.

LCE2010
Ensign (ENS)
Ensign (ENS)
Posts: 11
Joined: Thu Mar 25, 2010 2:26 pm

Re: Create Order, Add Product Issue

Post by LCE2010 » Mon Aug 30, 2010 8:40 am

I looked in the CSS file before and don't see any attributes there that might be able to be modified to affect the height. The problem with adjusting the HTML style code is that I can't find it anywhere.

I can find references to the CssClass="modalPopup" but I have literally downloaded all the files for AC (the entire website) and done a search for the style in the 11th line of code above and it returns no results.

What could I add to the CssClass="modalPopup" to possibly affect the height/no scroll bars issue I am having for that popup. I tried some various Height: attributes with no luck.

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