Paypal issue

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upstat
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Paypal issue

Post by upstat » Thu Mar 10, 2011 10:48 am

We're using Paypal as a payment option and the customer can pay by Paypal which then captures the payment but does not pass the information back to Able to mark as paid. Any idea how to fix this?

plugables
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Re: Paypal issue

Post by plugables » Sat Mar 12, 2011 7:36 am

Check you have configured PayPal correctly. There is a callback URL to which PayPal sends callback notifications.

upstat
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Re: Paypal issue

Post by upstat » Mon Mar 14, 2011 8:58 am

Ok, do I check this in Paypal or Able Commerce?

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mazhar
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Re: Paypal issue

Post by mazhar » Tue Mar 15, 2011 4:09 am

You need to check this in PayPal. You will see IPN notifications log there. See if they are going through or stuck there.

upstat
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Re: Paypal issue

Post by upstat » Tue Mar 15, 2011 8:31 am

It says the IPN status is "disabled" but I have made no changes to PayPal or Able for paypal transactions.

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mazhar
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Re: Paypal issue

Post by mazhar » Tue Mar 15, 2011 8:39 am

Read following topic about PayPal configurations
http://help.ablecommerce.com/mergedProj ... paypal.htm

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