Blank Customer Emails after upgrade to 7.0.4

[europhile]

Hi, I upgraded from 7.0.1 to AbleCommerce 7.0.4 build 13424 a while ago (following all the instructions I beleive), am sure I did a test order fine at the time and generally things look fine - have now got a customer order which mailed out to them but the content was blank!

The password reset email is sending out with completely blank content too!

What is going wrong with the email templates and what to check first?

TIA, Phil

[sloDavid]

I'm having this same problem on a new 7.0.7 install (build 14600). Anybody else heard of this or find a fix? Going to keep looking myself; if I figure it out, I'll post here.

[sloDavid]

For me, I've discovered that the problem is caused by the fact that the files are all missing from the /App_Data/EmailTemplates/1/ folder. Now I have to find a way to obtain them.

[sloDavid]

I found the templates in the /Install/EmailTemplates/ folder. For some unknown reason, build 14600 might not be copying them to the /App_Data/EmailTemplates/1/ folder. (At least it didn't for me.) Manually copying them over did the trick, though.