Gift Certificate Reporting Question

[LauraNichols]

I'm looking into enabling Gift Certificates on my site and have found that when a customer purchases say, a $50 gift certificate, it is recorded as a sale for $50, which I would expect. Then when that gift certificate is redeemed for a $75 sale, it is recorded as a $75 sale, I would expect it to be recorded as a $25 sale since the original $50 has already been recorded. So it's reporting double numbers which will skew our reports with false profits.

What is everyone else doing to compensate for this?

Thanks,
Laura

[compunerdy]

I agree that it is strange.. I just try to fix it when it all gets to quickbooks.

[LauraNichols]

Ugh, we don't use quickbooks, and I did read the posts about fixing it in quickbooks. We have a packaged software system that all our websales go into, and really don't want to have to modify numbers in there. I wonder if I can write a customization in the code that will subtract gift card amounts from the final order amount when it's inserted into the order table.

[sloDavid]

If a GC purchase is $50, I would think that the "cost of goods sold" of the GC would be recorded as the same amount, $50, to avoid marking any profit.