Recurring Charges - Subscription Total Number of Payments

[jake.pretot]

Hello-

We are used to scheduling recurring payments for monthly subscription to not have an end date. Customers are signing up for a subscription product that is only month to month, not for a 1 year subscription. Can the AC handle this situation?

-Jake

[jake.pretot]

Please help, really need to get the subscription settings/configuration resolved! Here is what is needed:

$39.95 Monthly until cancelled

Thanks!

-Jake

[mazhar]

Yes possible. When marking a product available as subscription provide payment frequency for 1 month and don't specify number of total payments.

[jake.pretot]

Thanks for the reply Mazhar, but this does not work. Check the image I have attached. This option or the other for a recurring charge without initial payment, both require a total number of payments. Just to let you know, we have the updated dll that fixed the sort order problem, not sure if that behaves differently.

-Jake

[mazhar]

hmm, well in this case you can either specify a value of 999 it would almost have a quite similar effect because 999 months means a great time span or you can try by removing the validation. I think the first one would be a better.

[jake.pretot]

Entering 999 is not a good solution because then it displays 999 for the number of months of payments on the customer receipt. That's actually what I had to do, but then had to find every place where it was displayed and alter the text to not display the number of payments, making it more generic. I don't know about the other option, will have to investigate.