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Recurring Charges - Subscription Total Number of Payments
Posted: Mon Mar 09, 2009 7:28 am
by jake.pretot
Hello-
We are used to scheduling recurring payments for monthly subscription to not have an end date. Customers are signing up for a subscription product that is only month to month, not for a 1 year subscription. Can the AC handle this situation?
-Jake
Re: Recurring Charges - Subscription Total Number of Payments
Posted: Tue Mar 10, 2009 5:34 pm
by jake.pretot
Please help, really need to get the subscription settings/configuration resolved! Here is what is needed:
$39.95 Monthly until cancelled
Thanks!
-Jake
Re: Recurring Charges - Subscription Total Number of Payments
Posted: Thu Mar 12, 2009 5:32 am
by mazhar
Yes possible. When marking a product available as subscription provide payment frequency for 1 month and don't specify number of total payments.
Re: Recurring Charges - Subscription Total Number of Payments
Posted: Sat Mar 14, 2009 11:17 am
by jake.pretot
Thanks for the reply Mazhar, but this does not work. Check the image I have attached. This option or the other for a recurring charge without initial payment, both require a total number of payments. Just to let you know, we have the updated dll that fixed the sort order problem, not sure if that behaves differently.
-Jake
Re: Recurring Charges - Subscription Total Number of Payments
Posted: Mon Mar 16, 2009 7:42 am
by mazhar
hmm, well in this case you can either specify a value of 999 it would almost have a quite similar effect because 999 months means a great time span or you can try by removing the validation. I think the first one would be a better.
Re: Recurring Charges - Subscription Total Number of Payments
Posted: Wed Mar 18, 2009 7:31 am
by jake.pretot
Entering 999 is not a good solution because then it displays 999 for the number of months of payments on the customer receipt. That's actually what I had to do, but then had to find every place where it was displayed and alter the text to not display the number of payments, making it more generic. I don't know about the other option, will have to investigate.