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Cannot log into Admin Section
Posted: Mon Mar 23, 2009 10:10 am
by derekz
I have 1 machine in my office, that has a hard time connecting to the admin section. While trying to connect, the browser just spins and will not make a connection. Other people in my office are not having any problems. First questions, is there a user limit on the admin section? Anyone else having problems connection to Admin but not store?
Thanks
Re: Cannot log into Admin Section
Posted: Mon Mar 23, 2009 3:00 pm
by AbleMods
No there is not a user limit on the number of connections to the admin side.
Since you're site is working fine with other machines in your office, obviously the issue is with the one suspect PC. In most cases, the issue is browser-related so dumb it down as much as possible. By that I mean remove any installed toolbars, add-ons or other IE enhancements. Get IE down to the most standard and basic set up you can on that PC.
Might also go to java.com and download/install the latest Java engine. I've seen a few cases where that helped IE stability.
This type of issue can be really tough to troubleshoot sometimes
