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Using UPS in the UK?

Posted: Thu May 07, 2009 3:16 am
by industry
Has anyone here successfully integrated the UPS Online Tools with a UK based site?

If so, could you give me some guidance as to how it is done and what steps you have to take - we've tried talking to UPS directly but they're unable to help.

Re: Using UPS in the UK?

Posted: Thu May 07, 2009 3:34 am
by mazhar

Re: Using UPS in the UK?

Posted: Thu May 07, 2009 4:26 am
by industry
Hi thanks,

We went through that but for some reason when we get to checkout we get this message:

"There are no shipping methods available to the selected destination(s)"

We are only shipping to England, Scotland, Ireland and Wales (The UK)
As a test we selected all shipping methods but still nothing!

:?: :?

Re: Using UPS in the UK?

Posted: Thu May 07, 2009 4:40 am
by mazhar
Did you entered valid shipping address for order, I mean the entered address corresponds to some valid shipping method.

Re: Using UPS in the UK?

Posted: Thu May 07, 2009 4:45 am
by industry
Yep - even used my home address!

If i add a custom method then it displays but nothing from the UPS Online Tools

Do you know if the UPS URLS are still

https://www.ups.com/ups.app/xml/
https://wwwcie.ups.com/ups.app/xml/
http://wwwapps.ups.com/WebTracking/proc ... itions=yes

If you cant help, no worries - will just have to look at manually doing shipping.

Re: Using UPS in the UK?

Posted: Thu May 07, 2009 10:38 am
by mazhar
Well links seems to be OK better you should check UPS website and test your both source and destination addresses whether UPS support them or not. Secondly also check UPS services that are available to you. One more thing enable Debug Mode of UPS gateway in ablecommerce and check what response is being sent by UPS to your website.