Authorization Errors

[Cornerstone]

Hello,

I have CyberSource setup as my Gateway for Visa/MC and I am still in TEST mode with them and on the site. When ever I make a payment I get the following Error.

Could not load file or assembly 'Microsoft.Web.Services3, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.

I read on the forum here that I need Microsoft Web Services Enhancements 3.0 (WSE3) installed on the server. I have done this (maybe I didn't do a additional click?) and I still get the Error above. After installation it did not ask for a restart. Do I need to start a service or activate anything to start the program?

Please help!

Derek

[jmestep]

There was text on the help site that if you installed WSE after Able, you had to edit your web.config file.
NOTE #1: You should install WSE 3.0 before installing AbleCommerce. However, if you need to install WSE 3.0 after AbleCommerce is installed, then you will need to backup the web.config file and replace it when finished.

I couldn't figure out what exactly it meant, but maybe something in your web.config changed or needs to be changed.

[Cornerstone]

Thanks, I just tried doing that. I took the web.config out, went to the hompage which of course errors out. Pasted the web.config back in and ran the site. It took a while to load (because it would be rebuilding the site). That seemed to work, but when I placed another order to test I got a new error...

WSE910: An error happened during the processing of a response message, and you can find the error in the inner exception. You can also find the response message in the Response property.

I don't know where I can look to see this error in the "Response" property.

Thanks for the help!

Derek

[mazhar]

http://help.ablecommerce.com/mergedProj ... source.htm

Replace your application web.config file with the one available with AbleCommerce package that you were using before installing WSE package.

[Cornerstone]

Do I need to unzip the package again to a temp folder and get the web.config out of there to replace in my stores root?

[mazhar]

Yes just unzip it some temporary location and then copy web.config from it and move it to your website root but do not forget to take backup of your existing web.config.

[Cornerstone]

I unzipped the files to a temp folder and copied over the web.config and it is still giving me this error:

WSE910: An error happened during the processing of a response message, and you can find the error in the inner exception. You can also find the response message in the Response property.

[Cornerstone]

I have done the upgrade that is on the help section of the website for CyberSource. I am still getting the same error as noted above...

WSE910: An error happened during the processing of a response message, and you can find the error in the inner exception. You can also find the response message in the Response property.

If anyone knows anything please help.

Derek

[Logan Rhodehamel]

Are the date and time on your server correct?

[Cornerstone]

Yes they are showing up correctly but a few minutes slower than what my phone says. I don't know what I would compare "actual time" against other then a few minutes off.

Is that something that would make this fail?

[Logan Rhodehamel]

The error is not one I've seen before. I found reference to time synchronization issues when researching.

From the windows server, you could type:

net time /setsntp:pool.ntp.org

Then it would make sure your server had the latest time. Also I would recommend reinstalling WSE3 and then restarting afterward. Or at the very least, restarting the IIS service.

[Cornerstone]

I found issues about time as well when doing searches, but nothing that really helped me. We have another Able Cart on the server but they are using Authorize.net instead of CyberSource.

By running that code it only updates the server to have the same date/time that our internal network would have?

I have installed the WSE3 and the .Net Com object that CyberSource has on their website. Still I get this error. I have called Able and they said it isn't their code it's that CyberSource isn't getting the package and then sends something back that Albe doesn't understand. Then CyberSource said they aren't even receiving anything since there is nothing on the transactions page.

Does this have to do with Firewall type stuff? If so, why does our other site work just fine but not this one? I am so confused and under the gun to have this working.

[Cornerstone]

WSE910: An error happened during the processing of a response message, and you can find the error in the inner exception. You can also find the response message in the Response property.; An error was discovered processing the <Security> header

This is actually what is being placed in the ac_ErrorMessages for all the payments being applyed.