Page 1 of 1
multiple transactions on purchase
Posted: Thu Jun 11, 2009 4:49 pm
by ryanstowasser
We are getting multiple transactions for each purchase to our payment gateway. One transaction is the products in the cart and the second is the cost of shipping. Is there a configuration value that will combine the charges to one charge?
We are using Payflowpro.
Thanks
Re: multiple transactions on purchase
Posted: Thu Jun 11, 2009 6:11 pm
by Logan Rhodehamel
That sounds very odd. Any chance the products are subscription products?
Re: multiple transactions on purchase
Posted: Fri Jun 12, 2009 10:51 am
by ryanstowasser
they are subscription products. Is that why the transactions are being split?
Re: multiple transactions on purchase
Posted: Fri Jun 12, 2009 11:00 am
by Logan Rhodehamel
Yes. One transaction is a recurring charge transaction. The shipping is treated as a one time only cost.