Invalid card payment does not show declined message
Posted: Fri Jun 26, 2009 5:17 pm
I have InternetSecure as my payment gateway (gateway is in test mode). My gateway integration method is xml api.
I am able to checkout successfully without any problems. But when I view the log file on the server, the xml return message says 'Your card number is invalid'. Why is there no message on the front-end to inform the customer the card been declined? Instead, it is showing payment pending status.
Is there a config settings in the admin I have to set to display declined card? I couldn't find one.
Thanks,
Joe
I am able to checkout successfully without any problems. But when I view the log file on the server, the xml return message says 'Your card number is invalid'. Why is there no message on the front-end to inform the customer the card been declined? Instead, it is showing payment pending status.
Is there a config settings in the admin I have to set to display declined card? I couldn't find one.
Thanks,
Joe