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Tax exemption by customer
Posted: Thu Jul 02, 2009 7:51 pm
by windsurfer
I have downloaded ac_7_0_3_stable_b12458.exe and get the error message that i need a license key which is what i am working and hope to get an answer but in the meantime i would like to know if it is possible to exempt a customer from one tax but not the other, I am in Ontario canada and my wholesale cutomers have to pay GST like anybody else in Canada but not PST so they would have to be exempt from just this one tax. That is if it is even possible to have the site have different pricing and logins for regular customers and wholesale customers.
Re: Tax exemption by customer
Posted: Thu Jul 02, 2009 11:20 pm
by Logan Rhodehamel
I assume your wholesale customers will be in a group (they will have to be in order to get multiple pricing levels). And in that case, when you configure the tax rule for the PST you will apply a group filter. Choose do not apply to selected groups, then select the group for the wholesale customers.
So the answer is yes and yes.
Re: Tax exemption by customer
Posted: Fri Jul 03, 2009 3:15 am
by windsurfer
Thank you, now if i could just get an answer to my license key issue.
Re: Tax exemption by customer
Posted: Fri Jul 03, 2009 10:03 am
by Logan Rhodehamel
The key issue is being handled through our CRM system, correct?
Re: Tax exemption by customer
Posted: Fri Jul 03, 2009 2:12 pm
by windsurfer
uuh ya i put a ticket in but no reply so far ....
Re: Tax exemption by customer
Posted: Fri Jul 03, 2009 3:01 pm
by Logan Rhodehamel
Today is a holiday which is why you haven't heard anything. After you installed the files, did you visit install/Default.aspx page per the instructions?
Re: Tax exemption by customer
Posted: Fri Jul 03, 2009 6:31 pm
by windsurfer
Hi Logan ... Happy holiday .... July 4 i suppose ...... Thanks for the tip ... i either didn't read that or didn't realize that's what i had to do but i'm in now. Enjoy the long weekend.
