AbleCommerce Shopping Cart Software

Posted: **Wed Jul 08, 2009 7:12 am**

It seems as though the ability to choose a custom email display name for the "from" address in the email templates has been removed in version 7.02. Can anyone explain why this would be the case? Here's the way we have had it in the past (and on the emails that I didn't have to upgrade with the version 7.02 template changes, the old way that is saved still does work correctly)...
We use the address staff@poolgeek.com
We would like the display name to be PoolGeek Staff.
In order to accomplish this previously, we used the format:
PoolGeek Staff <staff@poolgeek.com>
in our "From" blank. Now, our admin section will not let us save the email template when the from address is in this format.
Can someone please help us with this problem? We think that we are getting inadvertently labeled as spam due to customers being confused when they see the label "Staff" in their inbox.
Thanks

Scott

Posted: **Wed Jul 08, 2009 8:09 am**

Scott it seems that in 7.0.2 plus we have an Email validation check on From Email that checks entered address for name@domain.tld format instead of friendly name <name@domain.tld>. In order to make a quick fix edit add/edit pages for Email Template and locate following line of code for validation

Code: Select all

<cb:EmailAddressValidator ID="EmailAddressValidator1" runat="server" ControlToValidate="FromAddress" Required="true" ErrorMessage="From email address should be in the format of name@domain.tld." Text="*" EnableViewState="False"></cb:EmailAddressValidator>

and comment it out as below

Code: Select all

<%--<cb:EmailAddressValidator ID="EmailAddressValidator1" runat="server" ControlToValidate="FromAddress" Required="true" ErrorMessage="From email address should be in the format of name@domain.tld." Text="*" EnableViewState="False"></cb:EmailAddressValidator>--%>

I am going to report it as bug.

Posted: **Wed Jul 08, 2009 8:14 am**

You can track progress for this bug here
http://bugs.ablecommerce.com/show_bug.cgi?id=8189

Posted: **Wed Jul 08, 2009 8:23 am**

Thank you Mazhar! I appreciate your help as always!

Scott

AbleCommerce Shopping Cart Software

Ability to use Email aliases removed in 7.02?

Ability to use Email aliases removed in 7.02?

Re: Ability to use Email aliases removed in 7.02?

Re: Ability to use Email aliases removed in 7.02?

Re: Ability to use Email aliases removed in 7.02?