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Product Finder Narrowed Results Paging Issue

Posted: Fri Jul 10, 2009 4:42 pm
by wilhud
I'm setting up our store and have noticed that when I go to the Product Finder and narrow the results, everything works fine. However, if I try to go to the next page, the querystring holds the results properly but the page that comes up is not narrowed down and although the results in the right column shows the proper filters applied, the middle content is a list of all products, rather than the 2nd page of the narrowed down list as it should be.

Is this a known issue or is this something unique to my setup?

I'm using AbleCommerce 7.0.2 build 11659

Just wanted to check and see if anyone else had experienced this before I go hunting through the code for the problem. I've done a lot of customization, but I don't think I've made any changes to the Product Finder or categories, products, etc.

Thanks,
Wil

Re: Product Finder Narrowed Results Paging Issue

Posted: Sat Jul 11, 2009 3:50 am
by mazhar
Product Finder is making use of AJAX, and with AJAX there is no history available, so if you filter some records and then try to open them a new page product finder will list unfiltered results.

Re: Product Finder Narrowed Results Paging Issue

Posted: Fri Jul 17, 2009 7:41 pm
by wilhud
Hi Mazhar,

So are you saying that the Product Finder does not check the querystring values on subsequent pages? If that is the case, then that seems like it would be easy enough to add in. I will have to take a deeper look and see.

Thanks,
Wil

Re: Product Finder Narrowed Results Paging Issue

Posted: Mon Jul 20, 2009 2:41 am
by mazhar
Sorry it seems that I misunderstood your question. You are saying that when narrowed data is in paged form then if you try view next page by clicking on some pager number then it lists all the results? Pagination is working for me. I think this was a known issue (BUG#7883) and its fix is available in patch for 7.0.2. Make sure that you have applied following hot patch for 7.0.2
http://help.ablecommerce.com/upgrades/A ... _7.0.2.htm

Re: Product Finder Narrowed Results Paging Issue

Posted: Mon Jul 20, 2009 12:10 pm
by wilhud
Hi Mazhar, thanks for your continued help. That is the basic concept of what is happening to me when I narrow down my search in the product finder, but it is the Search.aspx page that has the issue and not the categories pages. After looking at the product finder page more closely, I found it is pulling from the Conlib/SearchPage.aspx which is what is returning the paged results. Based on what I saw in the 7883 patch, I don't think that would resolve my issue since it was replacing CategoryGrid pages and not the SearchPage. Hope this makes sense.

Basically my steps are this:
1) Navigate to the Product Finder - Search.aspx (All Products Listed - No Filter)
2) Select to Narrow by Category & Manufacturer (Narrows Results Properly - Filtered)
3) Attempt to go to Page 2 of results (Takes me to Page 2 of All Products Listed - No Filter)

Step 3 is where I'm having the issue. It should be displaying page 2 of the properly narrowed results but it is not on my version. The querystring looks fine, it is sending all of the necessary info. However, the page is not filtering the second page of results according to the querystring values. If I then narrow the results from there, they filter properly and on the correct page but that's because I'm manually choosing the filters a second time.

Thanks,
Wil

Re: Product Finder Narrowed Results Paging Issue

Posted: Tue Jul 21, 2009 2:55 pm
by wilhud
I have finally resolved the issue. The problem was actually that I had forgotten that I setup the Search Page Scriptlet to utilize a custom SearchPage file (for Top/Bottom Paging, Customized Info/Buy Buttons, etc. ) but I had forgotten to update the Category Search Sidebar Scriptlet to match the customized files. Therefore the body of the page and the right sidebar were not in sync. After updating the sidebar scriptlet, everything appears to be in order now.

Sorry about the confusion, it was all stuff I did. Works like a charm now. Love the product finder...great feature.

Thanks,
Wil