Shipping intigration Problem
Posted: Thu Jul 16, 2009 12:32 pm
I have set up integrated shipping using Ups online tools but when I try to test my check out page, no shipping options are given. I went thru the troubleshooting steps in the help section & contacted Able support & went thru the settings to no avail. We set ups to debug mode & here is what came up in the log
Send: <?xml version="1.0"?><RatingServiceSelectionRequest xml:lang="en-US"><Request><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><RequestAction>rate</RequestAction><RequestOption>shop</RequestOption></Request><PickupType><Code>01</Code></PickupType><CustomerClassification><Code>01</Code></CustomerClassification><Shipment><Shipper><Address><City>pittsburgh</City><StateProvinceCode>pa</StateProvinceCode><PostalCode>15234</PostalCode><CountryCode>US</CountryCode></Address></Shipper><ShipTo><Address><City>Pittsburgh</City><StateProvinceCode>PA</StateProvinceCode><PostalCode>15234</PostalCode><CountryCode>US</CountryCode><ResidentialAddressIndicator /></Address></ShipTo><ShipmentWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>4.0</Weight></ShipmentWeight><Package><PackagingType><Code>02</Code></PackagingType><Dimensions><UnitOfMeasurement><Code>01</Code></UnitOfMeasurement><Length>10.00</Length><Width>10.00</Width><Height>8.00</Height></Dimensions><PackageWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>4.0</Weight></PackageWeight></Package></Shipment></RatingServiceSelectionRequest>
Receive: <?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>111286</ErrorCode><ErrorDescription>pa is not a valid state abbreviation for United States.</ErrorDescription></Error></Response></RatingServiceSelectionResponse>
Any help to get the shipping working would be greatly appreciated.
Thank You
Dave
Send: <?xml version="1.0"?><RatingServiceSelectionRequest xml:lang="en-US"><Request><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><RequestAction>rate</RequestAction><RequestOption>shop</RequestOption></Request><PickupType><Code>01</Code></PickupType><CustomerClassification><Code>01</Code></CustomerClassification><Shipment><Shipper><Address><City>pittsburgh</City><StateProvinceCode>pa</StateProvinceCode><PostalCode>15234</PostalCode><CountryCode>US</CountryCode></Address></Shipper><ShipTo><Address><City>Pittsburgh</City><StateProvinceCode>PA</StateProvinceCode><PostalCode>15234</PostalCode><CountryCode>US</CountryCode><ResidentialAddressIndicator /></Address></ShipTo><ShipmentWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>4.0</Weight></ShipmentWeight><Package><PackagingType><Code>02</Code></PackagingType><Dimensions><UnitOfMeasurement><Code>01</Code></UnitOfMeasurement><Length>10.00</Length><Width>10.00</Width><Height>8.00</Height></Dimensions><PackageWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>4.0</Weight></PackageWeight></Package></Shipment></RatingServiceSelectionRequest>
Receive: <?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>111286</ErrorCode><ErrorDescription>pa is not a valid state abbreviation for United States.</ErrorDescription></Error></Response></RatingServiceSelectionResponse>
Any help to get the shipping working would be greatly appreciated.
Thank You
Dave