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Image problems not showing up

Posted: Thu Jul 16, 2009 2:07 pm
by multiplexsports
When looking throughout our website, it seems that some images are pointing to the "assets" folder that is where the images are stored throughout our site. See below for the example on the hyperlink:

http://www.mpxsportsusa.com/Pitching-Machines-C74.aspx

However, we completed an upload of an additional 8,000+ products two days ago, and all of those products are pointing towards the main website. Currently, the images are not showing at all because all of these images are in the assets folder along with the rest of them. Any thoughts? See example of the images NOT showing up....

http://www.mpxsportsusa.com/32oz-Gym-Fl ... 964C3.aspx


What does everyone think? How can we get the new image pointing to the appropriate place?

Re: Image problems not showing up

Posted: Thu Jul 16, 2009 3:52 pm
by jmestep
You can try updating your product image urls with another upload.

Re: Image problems not showing up

Posted: Thu Jul 16, 2009 9:52 pm
by multiplexsports
Thanks for the reply.

What are the steps to change where the images are pointing to, or how would you suggest changing this using something like dataport? Looking at the upload, we didnt do anything different in our CSV files that we constantly upload, but the newest files are going into the ConLib folder or the main section of our site. I am assuming if we keep images in the conlib or our root section of our website, it will not be good there.

Thanks!

Re: Image problems not showing up

Posted: Fri Jul 17, 2009 4:05 am
by mazhar
Edit the product from catalog and then from left menu select Images And Assets option from that screen you can select to adjust the additional images URL.

Re: Image problems not showing up

Posted: Fri Jul 17, 2009 7:18 am
by jmestep
Download a csv product export and look for products where the images are in the correct place. Then you can do a find and replace in excel to change the others and upload again via the dataport.