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google checkout not posting back to AC
Posted: Mon Jul 20, 2009 7:54 pm
by Jaz
I just noticed that about a week ago that none of my orders that used Google Checkout were posted back to AC. My customers do not seem to have any trouble placing an order or checking out, but the order is in no way reflected in the back end of AC 7.0.0
Re: google checkout not posting back to AC
Posted: Mon Jul 20, 2009 9:17 pm
by draneb
This happened to me because I am hosting with discountasp.net and they have some precaution in place that was blocking communication between AC and GC. It had something to do with Basic Auth but they sent me a knowledge base article on a workaround and it is working okay now. Would you happen to be hosting with them? Or perhaps your hosting company has the same setup in place.
You can go to checkout.google.com, sign in, then click on Tools tab and then click on Integration Console and see if there are any error messages there and then post them back here.