Does anybody recognize this email?
Posted: Fri Jul 24, 2009 12:16 pm
A client recently replied to an order receipt email she received from our ablecommerce store. The thing is, nobody recognizes this email template and it does not match any templates we have in the admin.
The reply to email address is also not the default address for email templates and uses a name that isn't the person's email addresses' name. (As in from: Person B [mailto:PersonA@test.com])
Does anybody recognize the following email template? And if so, where/how would I go about removing or changing it.
Thanks,
Adam
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The reply to email address is also not the default address for email templates and uses a name that isn't the person's email addresses' name. (As in from: Person B [mailto:PersonA@test.com])
Does anybody recognize the following email template? And if so, where/how would I go about removing or changing it.
Thanks,
Adam
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Code: Select all
From: Person B [mailto:PersonA@test.com]
Sent: Thursday, July 23, 2009 7:40 AM
To: xxx
Subject: xxx Customer Receipt/Purchase
Confirmation
========= GENERAL INFORMATION =========
Merchant :xxx Date/Time : 23-Jul-2009
05:40:03 AM Transaction ID : xxx
========= ORDER INFORMATION =========
Invoice Number : xxx
Description : xxx
Total : US $xx.xx
Tax : US $xx.xx
Shipping : US $xx.xx
Payment Method : xxx
==== BILLING INFORMATION ===
Customer ID : xxx
First Name : xxx
Last Name : xxx
Company : xxx
Address : xxx
City : xxx
State/Province : xxx
Zip/Postal Code : xxx
Country : xxx
Phone : xxx
Fax :
Email : xxx
==== SHIPPING INFORMATION ===
First Name : xxx
Last Name : xxx
Company : xxx
Address : xxx
City : xxx
State/Province : xxx
Zip/Postal Code : xxx
Country : xxx