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Dashboard Tracking Charts
Posted: Fri Jul 24, 2009 6:11 pm
by Ryancampbellmba
Does anyone know how to re-calibrate the dashboard activity charts? Mine look totally out of whack. It will say I have 20,000 page views for the month and the next day it will say I have 15,000; and this is when looking at the monthly hits not just daily. Sales over time is incorrect along with popular categories and popular products. I can see that none of them work. Any ideas?
Re: Dashboard Tracking Charts
Posted: Sun Jul 26, 2009 9:22 am
by AbleMods
If you're a newer site and have been doing a lot of testing beforehand, this will easily happen.
You can reset the pageview statistics by clearing pageviews on the Configure->Page Tracking page in the Admin side.
Be sure to hit the 'refresh' link on each dashboard control if that control has cached the data prior to clearing the pageviews. On the dashboard controls with little tabs, you'll need to switch to a different tab for the refresh to take affect visually.