Inventory level not displaying on product pages

[Si Burgess]

Hope someone can help here.

AbleCommerce 7.0.3 build 12458

As per the manual, I have turned on the Display Inventory (Configure / Store) then added inventory levels to my products and have marked them to be inventory tracked. None of my product pages show the stock level.

The product page being used is, Basic Product (Product.asp), changing this to any of the others also doesn't show the inventory. There are no errors in the error log.

I'm at a dead-end.

[mazhar]

Working for me, Make sure that your store setting page has following in {0} units available In Stock Message filed and also your inventory mode for product is set to Track product. You have some instock value.

[Si Burgess]

Thanks for your response. Please see the attached images that show my settings and the lack of stock info on the product page.

I have one product which is a kit so is tracking the variants.

Does IIS need to be restarted to pick up the change in the Store Inventory setting?

[mazhar]

What is the name of product available in above picture?

[Si Burgess]

Hacker A50-16S Brushless Outrunner Motor

[mazhar]

Make sure when specifying the InStock value etc on EditProduct screen you didn't marked Allow Back Order option.

[Si Burgess]

It was the 'Allow Back Order' option that was doing it.

So there is no way to show the stock level AND to allow back-ordering, without making customising the system?

I would have thought the two requirements are separate from each other...

[mazhar]

Edit ConLib/BuyProductDialog.ascx.cs file and locate following code

Code: Select all

if ((inv.InventoryMode == InventoryMode.None) || (inv.AllowBackorder)) return;

and change it as below

Code: Select all

if ((inv.InventoryMode == InventoryMode.None)) return;

[Si Burgess]

Excellent, that will do the job. Many thanks!