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Category Hierarchy shows in Admin but not public
Posted: Wed Jul 29, 2009 8:08 am
by Barryrowe
I have just manually pushed over a set of categories into my able commerce store. I have populated all required fields in the Categories, CatalogNodes, and Category Parent tables. When I go into the admin side, everything shows up perfectly, and the Hierarchy is exactly intact. However, when I go to the public side and try to browse my categories, only the top level "Products" category (which we created through the Able Commerce Admin ) shows.
I have added a test product to a category about 3 levels deep to try and get at least that category to show. No luck.
All categories are set to Visibility = Public.
I cannot figure out what I am missing. When I search for my categories, they will show, but on their pages, the breadcrumbs stop with: Home >> Products
Once again, the categories are associated correctly on the admin side, as I can navigate the tree just as expected.
Thank you,
Barry
Re: Category Hierarchy shows in Admin but not public
Posted: Wed Jul 29, 2009 8:23 am
by mazhar
Out of the box AbleCommrece products contains a category tree shown on left side bar. It can render categories the immediate child categories. If you click on any category it will take you to category display page. Where you will see two sections top section showing links to child categories and bottom section with products. If you do want to see Category tree here then just edit the sidebar and put following in it.
[[ConLib:SimpleCategoryList]]
Re: Category Hierarchy shows in Admin but not public
Posted: Wed Jul 29, 2009 9:15 am
by Barryrowe
Maybe I was unclear in my problem. I do not need the tree view control to show on the public side. The problem is that NO categories show on the public side just by browsing through. We have a link in our navigation bar that links directly to the "Products" top level category page (Showing in the CatalogGridView). When this page displays, none of it's child categories display. (The child categories that we can verify exist in the admin "Browse" menu option).
My question is where is the missing link between the categories? What is different about the selecting a Category in the Admin Browse section, and on the CatalogGridView page that would prevent the children categories from listing?
Thanks
Re: Category Hierarchy shows in Admin but not public
Posted: Wed Jul 29, 2009 9:20 am
by mazhar
Go to merchant side and then to Website menu. There is an option for display pages. From that option change category display page to category display page with category data and it will start listing child categories as well.
Re: Category Hierarchy shows in Admin but not public
Posted: Fri Aug 07, 2009 3:13 pm
by Barryrowe
Thanks! This didn't turn out to be the root of the issue, but definitely led us towards a resolution. We've been using the DataPort utility for the rest of our imports though to avoid the troubles we ran into.