Installation Issues

[robreil]

Following the Installation Readme for .x Asp.Net.

Installation

* If you are installing AbleCommerce 7.0.3 and your system is running with ".NET Framework Version 3.5", continue to step 3.

3. Browse to http://<domain>/<folder_optional>/install/default.aspx

I am, I did, and after a reboot reset some IIS stuff I get this error when running the path above in Firefox.

Installation Permissions Test
Sufficient file permissions are not available for AbleCommerce to install or run properly. Ensure that the specified process identity has permission to the specified folders and files. All tests should pass before installation completes.

Process Identity: NT AUTHORITY\NETWORK SERVICE

Test Results:
Test write in ~App_Data: PASSED
Test delete in ~App_Data: FAILED
~~~~~~~~~~~~~~~~~~~ (truncated for your viewing pleasure)

I did a forum search for "Installation Permissions Test" and came up with nothing.
I looked for anything with NT AUTHORITY\NETWORK SERVICE in the documentation, and found:

Prerequisites

1. Make sure your server is running with the minimum system requirements. If you get an installation error, then you have likely not completed this step.
(its a dual 3.06, with 4GB and 2003, latest Svc Pk etc.)

2. Give the ASPNET process (user account) write permissions to the folder where the AbleCommerce files are to be placed. If you use shared hosting, you may need to contact your service provider to have them complete this step for you. For more information, please see Permissions for AbleCommerce 7.
* For Windows 2003 servers, the default user account is "Network Service
(I double checked this, and triple checked it. even toggle off, apply, toggle on, apply, retest in Exploring)"

3. Create a web directory that is configured for ASP.NET to run.

Did this in IIS.
Still get the error page http://10.33.15.204/install/default.aspx

[jmestep]

Try giving ASPNET permissions also.

[robreil]

That did not do it. However in following the Installation Readme doc. Prerequeisites #2 is misleading.

2:
Give the ASPNET process (user account) write permissions to the folder where the AbleCommerce files are to be placed. If you use shared hosting, you may need to contact your service provider to have them complete this step for you. For more information, please see Permissions for AbleCommerce 7.

* For Windows 2000 servers, the default user account is "ASP.NET"
* For Windows 2003 servers, the default user account is "Network Service"

When i gave full control to Network Service it worked.

The sentence structure lead me to believe that since i was not sharing a hosting, that i would only need to add WRITE PERMISSIONS to NETWORK SERVICE which is not the case.

I needed to read the PERMISSIONS FOR ABLECOMMERCE 7 link.

This basically told me i not only had to add WRITE permissions, but MODIFY as well.
Now it seems to work..

Hey Able! tweak your doc..

Thanks.

[WylieE]

I hate to ressurect an old thread, but I'm trying to do a clean install on a new server. (Actually, an old server that has just been rebuilt.)

I'm getting a similar error:

Installation Permissions Test
Sufficient file permissions are not available for AbleCommerce to install or run properly. Ensure that the specified process identity has permission to the specified folders and files. All tests should pass before installation completes.

Process Identity:

Test Results:

It isn't even showing me Network Service under process identity. I've also tried running the Permissions Test file and get:

Testing file permissions required for AC7.
ASPNET process is running under identity

I've been comparing my IIS settings and directory settings between our old development server and this new build. Everything I've found matches. Network Services has permissions to the Ablecommerce directory.

This is Win2003 Server, SP2 and I'm using the ac_7_0_4_stable_b13424 installer.

[SkylineTech]

I hate to ressurect an old thread, but I'm trying to do a clean install on a new server. (Actually, an old server that has just been rebuilt.)

I'm getting a similar error:

Installation Permissions Test
Sufficient file permissions are not available for AbleCommerce to install or run properly. Ensure that the specified process identity has permission to the specified folders and files. All tests should pass before installation completes.

Process Identity:

Test Results:

It isn't even showing me Network Service under process identity. I've also tried running the Permissions Test file and get:

Testing file permissions required for AC7.
ASPNET process is running under identity

I've been comparing my IIS settings and directory settings between our old development server and this new build. Everything I've found matches. Network Services has permissions to the Ablecommerce directory.

This is Win2003 Server, SP2 and I'm using the ac_7_0_4_stable_b13424 installer.

I am getting the same exact errors! I can't install Able 7.0.6 and I can't run the "test permissions" script as it does not work either. I get the same errors as quoted above. I am attempting to install the latest version of Able (7.0.6). I have previously installed two versions of 7.0.4 without a problem, but no such luck here. I paid for this and it won't install. SOMEONE help!

[medusa11365]

What you need to do is find the application pool that your shop is using, and see what identity it is using. It may be NETWORK SERVICE..on the newer servers (I can't keep track of versions) it may be ApplicationPoolIdentity. If it is ApplicationPoolIdentity you'll need to do a little extra to give your folders the correct permissions. Post back with identity that the application pool is running under for your website.