Applying Discounts for ALL users not just a group

[Barryrowe]

I'm working on a store that needs to use volume discounts to show the difference between list price and the store price. This needs to be the default discount, and all users need to be able to see the discounts, even if they are not logged in.

Our discounts are working fine for users logged in inside of the "Normal" group, but I'm not finding anyway to get discounts to show for users not in any group, and customers who have not yet logged in.

Thanks,
Barry

[Logan Rhodehamel]

We used unfortunate wording on the discount page. Under group filter, treat "all groups" to mean "no group filter". That's the option you want, and then your discount will show up even for users not in any group.

[Barryrowe]

Awesome! We think that's exactly what we need. Just to clarify though, if a user is assigned to a group (we'll say "Special Users"), and there are volume discounts set for "Special Users", will these override the "All User Group" discounts, and be displayed instead?

[Logan Rhodehamel]

We don't have a way to specify that a discount should apply to all users that are NOT in a group (excluding users who are in any group). I think that's been suggested as a future enhancement already.

If you have two discounts, one with a group filter and one without, the customer will get the discount that is more advantageous. So if your discount for the special users is better than the one for all users, yes, it will override.

[bhill]

Has there been any progress on this feature enhancement? We have resellers that are able to apply coupons to their orders, essentially stacking up their re-seller discounts (volume discounts) with coupon codes that are intended for regular customers only. If I don't include "all groups" on the coupon then the default no group assignment to my customers is not allowed the coupon. This seems like a major flaw. Please tell me I'm missing something.
Need one of two things:
A way to make all (new) customers into a default group
or
EXCLUDE a group from a coupon.

please advise

[Shopping Cart Admin]

Hello,

Would you want all new customers added to a default group or would it be visitors? Which of the two options you've recommended would be better for you? I can see a use for both, but it would seem that the best would be be able to exclude certain groups.

[bhill]

Yes yes excluding I agree is the way to go. If it was possible to exclude groups from coupons AND from volume discounts it would be perfect.

[bhill]

Any Ideas? I've had to deactivate all of our re-seller discounts and our volume discounts to allow for our Christmas promo coupon code.

[bhill]

someone please help with a solution on this
thanks