Error with sitemap.xml

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Willisski
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Error with sitemap.xml

Post by Willisski » Mon Aug 10, 2009 6:50 am

We are getting an error everytime that we try to create a sitemap. Able throws us out to the login page to login again.

Our error log gives us :
d:\hosting\4509396\html\winterdivas\Admin\Website\CommonXMLSiteMap.aspx.cs(198): error CS0433: The type 'CommonSiteMapProvider' exists in both '
c:\windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\winterdivas\9fe35554\e261ccb2\assembly\dl3\c5026fd0\b63d9af8_4b14ca01\App_Code.DLL' and '
c:\windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\winterdivas\9fe35554\e261ccb2\App_Code.ldcy8kpi.dll'

Obviously We have the file twice but I can't find it. We are running two separate stores on the same server. Could one site be seeing the other
The sitemap is getting created but I would like to find and get rid of this problem..
Has anyone have any ideas or had this problem?

PS our google base feed also seems to be hanging up. Could this be the same issue?

thanks
greg

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Re: Error with sitemap.xml

Post by AbleMods » Mon Aug 10, 2009 8:17 am

Have you uploaded any DLL or file changes to your site recently?

Looks like IIS needs to be restarted on your web server - the web server cache has gotten confused on which version is the current one for your website.

If you're in a shared hosting environment, contact your ISP and ask them to restart your web site. They probably won't want to restart IIS itself as that would drop all the websites they are hosting on that server. Restarting your website should do the trick.
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Willisski
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Re: Error with sitemap.xml

Post by Willisski » Mon Aug 10, 2009 1:48 pm

Still having the problem. We can't seem to get the anywhere with resolving this issue. Our sites are hosted on Godaddy.com. The tech there seems to think that we are not able to get or have access to the server level required to run the site map or feeds. Does any of this sound right.
We have tried restarting the sites..
No changes

Any help would be great.

does anyone host sites on Godaddy?

Thanks
Greg

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Willisski
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Re: Error with sitemap.xml

Post by Willisski » Tue Aug 11, 2009 5:47 am

Sorry about asking again, but I think we have a major problem.

We are receiving a time out on our feeds and an error that kicks us out of the system every time that we try to run the xml sitemap. We have two sites running on the same server at Godaddy.com. We have been very happy with their service and have spent $$$ moving to their servers.
The techs at Godaddy.com believe that we are having these problems because they do not allow Able (or any other programs) for that matter to have access to the level needed to run these functions.

I really don’t want to move again and throw away our time and investments so far. But I can’t imagine running a site without a google feed or a sitemap.

My questions are
Are the Techs at Godaddy correct?
Is it possible to get a work around?
What are some options for hosting for Able?

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Re: Error with sitemap.xml

Post by mazhar » Tue Aug 11, 2009 5:57 am

First of all did you made any customization, for example created any duplicate of CommonXMLSiteMap.aspx, or App_Code/CommonSiteMapProvider.cs. According to ASP.NET forums this problem occurs if you have two classes with same name in your application. Read following thread
http://forums.asp.net/t/1093116.aspx

Any how regarding level of access normally shared host support medium trust and AbleCommerce do support that level. Please read following help topic about details
http://help.ablecommerce.com/faqs/ablec ... nment_.htm

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Re: Error with sitemap.xml

Post by jmestep » Tue Aug 11, 2009 6:06 am

Are you having trouble with you Googlebase feed also? If so, that one might be caused from the move. The folder to write the feed to is saved in the database and it is probably different after the move.
I would be surprised if your site map is a trust problem because it works on other shared hosters and I think there are others on the forum who use GoDaddy.
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Willisski
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Re: Error with sitemap.xml

Post by Willisski » Wed Aug 12, 2009 2:24 pm

We found the error. We removed the app_code.dll from the /bin folder.

But I'm still not sure how it got there?

Thanks for you help and ideas..

Greg

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