Need some help..cant figure this out

[compunerdy]

I have a item that will not display the selected option..

http://www.thecustomsabershop.com/Box4- ... -P453.aspx
select a style and then add to the mini cart - it shows the selection correctly
go to the actual cart or try and checkout and it drops the selection

I have other similar items that work correctly like this one.
http://www.thecustomsabershop.com/Recha ... -P452.aspx

I thought at first the name was too long but that wasnt it....

Any ideas??

[mseachrist]

The product drop down was working when I viewed the site and it let me add to my cart. Might have just been a temporary cache issue. There appeared to be a page reload after the selection was made that might not have been working.

[compunerdy]

I dont think you understood my issue as I know the dropdown is working fine. The issue is that it does not show which option was selected during checkout or in the main shopping cart.

[AbleMods]

It dropped it for me as well, but only the basket page. The minibasket shows it correctly.

You might want to change the product name - that confused me at first. I chose Box4 and then saw that in the basket page and thought it selected it. Maybe something like "adapter bolts for the Box4/Tofo thingy".

Is that a product template feeding the large text box?

[compunerdy]

The problem is it drops it on the invoice..so I have no idea which was selected.

Yes that box is a product template.

[AbleMods]

Try removing the template field from the product and see if it works properly.

[compunerdy]

Ok..I figured it out. Since the option name was also in the description name it would not list it. Once I changed the option names by making them non capatilized..it works fine. Not sure why it was setup this way.

[AbleMods]

That's really weird - glad you got it figured out though.