V7.0.3
When an order is canceled, the inventory count for the items in the order is not restored. I tested by making an order for 2 items knowing the inventory count for each. I placed an order and changed status to Processing and the inventory counts were correctly decremented. When the order was canceled, the inventory counts were not restored.
Canceled order not restoring inventory count
- compunerdy
- Admiral (ADM)
- Posts: 1283
- Joined: Sun Nov 18, 2007 3:55 pm
Re: Canceled order not restoring inventory count
Go into your order status setup and make sure that cancel is setup to do a restock as this worked fine for me.