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Canceled order not restoring inventory count

Posted: Wed Aug 12, 2009 6:59 am
by ksolito
V7.0.3

When an order is canceled, the inventory count for the items in the order is not restored. I tested by making an order for 2 items knowing the inventory count for each. I placed an order and changed status to Processing and the inventory counts were correctly decremented. When the order was canceled, the inventory counts were not restored.

Re: Canceled order not restoring inventory count

Posted: Wed Aug 12, 2009 11:06 am
by compunerdy
Go into your order status setup and make sure that cancel is setup to do a restock as this worked fine for me.