Email for Authorization Failed?
Posted: Thu Aug 13, 2009 10:00 am
Hi,
It seems like AbleCommerce does not (out of the box) notify a customer or the vendor if their credit card or other form of payment is not authorized by Paypal. When I make a purchase, I immediately get a confirmation screen and e-mail although the payment does not go through. It doesn't look like an authorization failed e-mail exists and it doesn't say it on the confirmation screen. Ideally, we'd like them to get a different message if the authorization fails.
Does anyone know how to change this or a way around it?
Thanks.
It seems like AbleCommerce does not (out of the box) notify a customer or the vendor if their credit card or other form of payment is not authorized by Paypal. When I make a purchase, I immediately get a confirmation screen and e-mail although the payment does not go through. It doesn't look like an authorization failed e-mail exists and it doesn't say it on the confirmation screen. Ideally, we'd like them to get a different message if the authorization fails.
Does anyone know how to change this or a way around it?
Thanks.