Username Bug?

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BBHartley
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Username Bug?

Post by BBHartley » Fri Sep 11, 2009 12:06 pm

We want to use our customer's existing customer number as the "username". AbleCommerce accepted these values at setup (all 200 customers are uploaded); however, the login doesn't work. No error message is returned. The default.aspx screen is returned, but they are not logged in. If I add a letter at any place in the username, it works fine. I don't want to confuse the customers with "Add an A to your customer number" nonsense. Advice?

BBHartley
Lieutenant, Jr. Grade (LT JG)
Lieutenant, Jr. Grade (LT JG)
Posts: 40
Joined: Tue Nov 18, 2008 11:49 am

Re: Username Bug?

Post by BBHartley » Mon Sep 14, 2009 2:15 pm

I really need an answer on the user name as numeric only. I have several hundred users all ready to go -- if they could only log in.

Thank you.

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Naveed
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Re: Username Bug?

Post by Naveed » Mon Sep 14, 2009 9:37 pm

I was able to reproduce the issue and new bug is logged, you can track the progress at:
http://bugs.ablecommerce.com/show_bug.cgi?id=8380

BBHartley
Lieutenant, Jr. Grade (LT JG)
Lieutenant, Jr. Grade (LT JG)
Posts: 40
Joined: Tue Nov 18, 2008 11:49 am

Re: Username Bug?

Post by BBHartley » Fri Nov 20, 2009 9:13 am

According to the tracking, this bug is considered fixed -- however, I do not have a way to get the fix. It is not listed in the 10-17 Patch.

We cannot do anything without this login fixed.

Thank you.

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