Multiple mails for Reset password.

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SachinKarnik
Ensign (ENS)
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Multiple mails for Reset password.

Post by SachinKarnik » Thu Sep 17, 2009 7:29 am

Hi,

When user enter the password and clicks on the reset password the system sends 3 mails. It calls GeneratePasswordRequest() method for sending mails.

Am I missing something?

Thanks & Regards,
Sachin.

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jmestep
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Re: Multiple mails for Reset password.

Post by jmestep » Thu Sep 17, 2009 9:16 am

Check in your email templates page and see if there is more than one template assigned for the forgot password email.
Judy Estep
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jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
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SachinKarnik
Ensign (ENS)
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Posts: 3
Joined: Thu Sep 17, 2009 7:21 am

Re: Multiple mails for Reset password.

Post by SachinKarnik » Thu Sep 17, 2009 9:51 am

Thanks for the reply. Actually there was 2 more copy of the same template and was assigned to same trigger. After deleting those template it worked.

gdelorey@mitcs.com
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Re: Multiple mails for Reset password.

Post by gdelorey@mitcs.com » Thu Sep 17, 2009 11:28 am

I ran into the same issue; I think I accidentally exported them from my 5.5 store when moving to AC7, so I had duplicate templates as well. Just removed the duplicates and they seem to work fine.

: Greg

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